Support.

We're here to help.

OfferMath.

What does the free version include?

One buyer and one listing at a time. To add another, delete the one you have. Reports say “Made with OfferMath free version”. A one-time unlock removes both limits and the “Made with OfferMath free version” line, and adds iCloud sync. The unlock is a one-time $9.99 purchase, with no subscription.

Where is my data?

On your iPhone, and with the unlock, in your own iCloud. Graycells collects nothing. Read the privacy policy.

How do I move to a new iPhone?

Sign in with the same Apple ID and install OfferMath. Restore the unlock in Settings with Restore Purchases. iCloud then brings back your profile, deals, buyers and listings.

Which listing sites can I import from?

Zillow, Realtor.com and Redfin. Share a listing to OfferMath or paste its link. You can also enter any home by hand.

Why does my report say “OfferMath free version”?

The free version adds the line “Made with OfferMath free version” to every report you share. The one-time unlock removes it.

How do I restore my purchase?

In OfferMath, go to Settings and tap Restore Purchases. Use the same Apple ID you bought the unlock with.

How do I get a refund?

Apple handles all App Store payments, so refunds are requested from Apple. Go to reportaproblem.apple.com, sign in with the Apple ID you bought the unlock with, and choose “Request a refund”. If Apple approves it, OfferMath goes back to the free version and keeps your data.

What do the numbers mean?

See The numbers, decoded.